Tenant Fees

Our Services

Tenant Find:

Charged at half of one month’s rent + vat, subject to a minimum of £420.00.

The services included are:

  • Initial rental valuation, prepare particulars of the property and market the property, to include where appropriate, internet marketing, window displays, local press and a ‘to let’ board.
  • Accompanied viewings.
  • Apply for and obtain relevant credit, personal and financial references in connection with each tenant party, via a professional referencing service.
  • Provide guidance to landlord of safety regulations and statutory obligations for letting.
  • Prepare a comprehensive tenancy agreement.
  • Collect the first month rent in advance.
  • Arrange for future rent to be paid directly to the landlord via standing order.
  • Collect a security deposit and register this with an approved tenancy deposit protection scheme, issue Prescribed Information to the tenants.
  • Advise the in going tenant(s) of the procedure for registering with the appropriate utility services.
  • Arrange renewal of Tenancy Agreement and discuss/negotiate any Rent increase
  • Arrange for a professional inventory/schedule of condition and check in appointment (Optional, charged at contractors cost)

Letting & Rent Collection:

Charged at 7% + VAT of the Gross rental per month plus £114.00 tenancy set up fee.

The services included are (in addition to Tenant Find):

  • Make arrangements for the collections of the rent
  • Provide monthly statement of account
  • Arrange renewal of Tenancy Agreement and discuss/negotiate any Rent increase
  • Chase late rent payments
  • Provide guidance on legal procedures for non-payment of rent

Full Property Management:

Charged at 8% + VAT of gross rent per month plus £114.00 initial set up fee.

The services included are (In addition to Letting & Rent Collection):

  • Arrange for any property maintenance and repairs as per your instructions
  • Pay contractors invoices from rent received
  • Carry out regular property visits/inspections and report to landlord
  • Liaising between Landlord and tenant on all tenancy issues
  • Supervise that the tenant(s) comply with the terms of the Tenancy Agreement
  • Arrange Renewal of Tenancy Agreement and discuss/negotiate any Rent increase
  • Serve legal notices on the tenants to bring the tenancy to an end
  • Arrange for a professional check out at the end of the tenancy (if optional inventory selected)
  • Handle deposit return and negotiate any deposit dispute at the end of a tenancy

Menu of additional services and fees

Tenancy Deposit Protection £42.00 
Tenancy Agreement £54.00
Renewal of Tenancy Agreement No Charge
Property Inspection for Letting Only & Rent Collection Service £60.00
Additional Inspection for Full Management Service (for inspections in excess of the standard agreed level) £60.00
Deposit dispute handling (for tenant find only service) £180
Any other work outside agreed service level £60 per hour
Inventory Preparation at contractors cost
Inventory Check In service at contractors cost
Inventory Check Out Service Tenant responsibility
Annual Gas Safety Certificate at contractors cost
Arrangement of annual Portable Appliance Test (PAT) at contractors cost
Preparation of Energy Performance Certificate at contractors cost

We are members of The Property Ombudsman Lettings.

We are not members of a client money protection scheme.


Fees to tenants

Before you move in:
Tenant Credit Checks and References £222.00 per adult or £246.00 for single occupancy 
Guarantor set up £60.00 per guarantor
Permitted occupier set up £222.00 per adult
Security Deposit Dependant on Property
Additional pet deposit Dependant on Property
During your tenancy:
Tenancy agreement renewal £72.00 per Adult
Late rent fee £30.00
Visits to the property outside of normal office hours for matters other than emergency repairs. This can
include the loss of keys.
Where appointments are made for a member of our staff to meet you at the property and the appointment
is not kept or cancelled less than 24 hrs prior
At the end of your tenancy:
at contractors cost
Tenancy check out fee from £48.00 upwards depending on size of property

We are members of The Property Ombudsman Lettings.

We are not members of a client money protection scheme.




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